Our other Online Services
We are trying to maximise the use of online services and e mails to access the Practice and reduce the need for you to come to the surgery to keep us all safe by helping to stop the spread of Coronavirus. We do understand that it will not suit everyone to use applications and possibly e mail and if that is the case please call but do not come to the Surgery unless you are explicitly asked to. We have added a number of online forms in the website and we highly recommend the use of the Patient Aceess app (you can download this here) to help you access a number of our services at any time. The following can now all be done online:
Repeat Prescriptions. You can use Patient Access to easily book your repeat prescriptions. We have stopped the collection of prescriptions from the surgery and instead will use an electronic transfer of your prescription to your nominated Pharmacy. If you normally collect your prescriptions please e mail us on firstname.lastname@example.org identifying your preferred Pharmacy. Please do not come to the surgery to collect prescriptions unless we have called you. If you are unable to use e mail or Patient Access please post your repeat request or put in the box outside the surgery.
Referals. We will send details of your referral by text and then in the post. Please do not come in to collect referrals. Please e mail us on email@example.com if you need to update your e mail address. If an investigation was requested by the Hospital, it is their responsibility to communicate the results to you and therefore please chase any delays or issues directly with them.
Results. You will be able to see your results using the Patient Access application. If you have any concerns please e mail us on firstname.lastname@example.org and we will get back to you.
New Registrations. Please do not come to the Practice. Instead please use the online Registration form on the New Patient page in the main menu.
Sick/Fit Notes. We are sorry but this Practice will not issue a sick note for any absence related to Covid-19 however please find an agreed template in the file below for a sick note that you can download and populate with the appropriate details. For all other sick/fit notes please scroll down and follow the link below.
Any other queries. Where possible please e mail us on email@example.com with your question and we will endeavour to get back to you as soon as possible. If not then please do call – ideally after 10 am.