Phones. We really apologise for the intermitent problems we continue to have with the phones. This is a widespread problem that is with BT and Openreach. Please do persevere as the problem is itermittent or use the Ask NHS app to make a booking.
Over 50s Flu clinics. We will hold an over 50's Flu Clinic on 19 Dec 20. Invites have been sent by text message. If you are Over 50 please use the Ask NHS app to book an appointment.
Continuing to Support You. Please read a message from Dr Emma Montague, Practice Director by clicking here - which sets out how we will continue to support you.
Our Practice will remain open to provide clinical support for all our registered patients - please do contact us if you are unwell or need healthcare advice.
For all our protection please do not come to the surgery unless told to do so. We have also changed our procedures to reduce the need for you to come into the Surgery. Before you call please follow these steps :
If you need to speak to or see a clinician then please use the Ask NHS app to make an appointment - see the appointmnets page for details. If you cannot access this app please call.
Contact us Online. You can now access many of our other services from the NHS App and Ask NHS App or if necessary by e mail - please see the other services or online forms page before you call.
If you are shielding or want updates on COVID 19 related issues please see the COVID 19 advice page.
Attending Surgery. If you are asked to come to the surgery please do the following:
- Confirm you have no COVID 19 symptoms - call if you think you have.
- On arrival press the intercom button to say you have arrived.
- Wait in your car (or outside) and the clinician will come to you.
- Bring and wear a face mask. All children over 3 years are encouraged to wear a face mask and over 11 years must also wear a face mask.
- We will check your temperature
Long Term Conditions. We are starting to conduct some annual reviews of long term conditions and will contact you individually. We have put further advice on this website on the Clinics and Advice page.
Referrals Routine secondary care referrals are gradually being reintroduced - please be aware a full service will not resume immediately and there will be delays - if your situation is deteriorating or you are concerned please call us.
Shielding Patients - Medicines Delivery Service.
Extremely vulnerable patients who are on the National Shileding list are entitled to delivery of medicines if a carer or family member are unable to collect. The NHS Volunteer Responders Programme remains active and all previously shielding and/or otherwise vulnerable patients can access this support by calling 0808 196 3646.
See also Bucks CC useful advice and contacts here
Useful Contact Numbers.
If you are suffering any form of anxiety of lonliness these numbers mybe of use.
Samaritans 116 123
Anxiety UK 03444 775 774
Mind 0300 123 3393
Calm 0800 58 58 58
Crisis text line (text) 85258
Child line 0800 11 11
Rape and Sexula Abuse - link here
COVID 19 Vaccine - update
Thank you for your continued patience. Working over the Xmas break we have formed a consortium with 9 local practices to start to deliver the vaccine from 18 Jan 21 from Stoke Mandeville Stadium. We will send an invite to patients in line with the national priorites given by the Govt. The inital patients to be offered the vaccine will be Care homes - patients and staff, health care workers and Over 80's.
We will invite you in strict order of the priorities by text or by phone if the text does not work. We will monitor responses to ensure everyone has recieved the invite. You will be asked to make the booking directly through a 'portal' and they will also ask you to commit to the 2nd vaccine approx 11 weeks later - you need both.
Working closely with local councils we are also working on a more local solution - ideally to deliver at the practice in preparation for recieving the 'Oxford' vaccine and will keep you informed. Thank you for the amazing support that is being offered.
Local restriction tiers: Updated advice for people who are Clinically Extremely Vulnerable
From Wednesday 2 December, the government will replace the current national restrictions with a regionally differentiated approach, where different tiers of restrictions apply in different parts of the country. The government has provided specific guidance for clinically extremely vulnerable people at each local tier. The government is planning to communicate this updated guidance with all c.2.3m people on the Shielded Patient List (SPL) via letter. We expect this letter to be published on Saturday 28 November on the GOV.UK website.
COVID 19 Inofrmation Video in Urdu.
Please use this link for an Urdu version of an informative video on COVID 19.
Teen Mental Health
We wanted to share this guide from MyTutor with useful tips and advice for parents to help their teens overcome body image issues, academic anxiety, peer pressure and cyberbullying, including links to other important teen mental health resources - all of which can be helpful in these uncertain times.
Your COVID Recovery
Interatice programme for any patient who has suffered from COVID. Details on our COVID 19 page - link above.
Launch of new Cancer Quality of Life survey
NHS England and NHS Improvement is committed to improving quality of life as part of our pledge to understand and act on what matters to patients. We are launching a nationwide Cancer Quality of Life Survey to help us understand how best to support people living with cancer.
From December, patients with breast, prostate or colorectal cancer in England will be invited to complete the survey 18-months after their diagnosis. We want to increase awareness of the survey in primary, community and secondary care providers, and with commissioners. We want to encourage as many people as possible to take part.
Buckinghamshire Local Support Hub
This briefing provides an overview of the planning and procedures that have been put in place by Buckinghamshire Council to support residents during the national lockdown commencing on Thursday 5 November. In particular, this is for residents that are clinically extremely vulnerable to coronavirus due to health conditions.
NHS Buckinghamshire CCG
Phone Calls over Lunch period
We have noted that some patients are left holding for their call to be answered over the lunch period. If you call before lunch but are left holding for c 5 mins after 1300 then please do hang up and call back at 1400. We do atempt to manage the queue before lunch but occassionally a call is missed and we would not like you to be kept waiting for an excessive period.
New ways of working.
We are concious that the way we operate now is different from before with more use of telephone and video consultation. We have found during the pandemic that these have been effective and most patients appreciate the efficiency of these methods. These methods help to keep you and our team as safe as possible. We are however seeing patients face to face when clinically appropriate. Please see a note from our regional commissioning group about the new ways of working. https://www.buckinghamshireccg.nhs.uk/public/your-health/coronavirus-changes-in-gp-care/
Telephone Buddies service
Going through cancer can be an isolating experience at any time, and especially when social distancing; Macmillan telephone buddies are here to provide telephone support for people living with cancer. For more information on how to access this service please view this poster.
Buckinghamshire Coronavirus Health & Wellbeing Survey
Buckinghamshire Council’s Public Health team has launched its new ‘Buckinghamshire Coronavirus Health & Wellbeing Survey’.
We are keen to understand our residents’ experiences during the pandemic, and how Coronavirus has impacted their lives. We want to ensure that we protect our resident’s health and wellbeing, and would urge all residents to please give us feedback by completing this survey and to encourage your friends and family in the county to do the same.
You can complete the survey on Your Voice Bucks here
Public Health Team, Buckinghamshire Council
Data Collection to assess and improve clinical outcomes for those with Mental Impairment.
Please see our Managing Your Data page - link at bottom of any website page - for more details.
COVID 19 - Discharge from Hospital Information.
Please find below links to two information leaflets for patients who have had COVID-19, giving advice on the virus and how they can protect themselves and others.
- COVID-19 infection - Discharge from A&E or GP consultation
- COVID-19 infection - Discharge from hospital stay
For Patients with Cancer - SafeFit.
SafeFit has been designed, in response to the COVID-19 crisis, to support people living with cancer to maintain and improve their physical and mental health and well-being, whilst following government guidelines and is intended to be an enduring national offer. It is a free remote service for anyone over 18 years of age with suspected or confirmed diagnosis of cancer. People can access the service via a dedicated page on the Macmillan website. It is available nationally and patients can self-refer.
Vitamin D. If you are not getting outside as much as before and particularly if you are shielding the advce is to take a daily Vitamin D supplement which you can purchase from any Pharmacy.
COVID 19 Govt Website. Offering practical advice to patients who are affected in some way by COVID 19. Inc payment of bills, access to support etc. Link: https://www.gov.uk/find-coronavirus-support
Patients with Learning Disabilities. Learning Disability England has produced a series of information on its website designed to explain, provide essential information, and keep people in touch with each other.
List of mutual aid groups. A list of UK-wide Mutual Aid groups, who can assist with shopping and collecting prescriptions, is available here.
Bereavement helpline. The bereavement work of Cruse has a special section on Coronavirus and a helpline phone number which could be very helpful. https://www.cruse.org.uk/get-help/coronavirus-dealing-bereavement-and-grief
Bereavement support during Covid19. A new charity has been set up to help people and families affected by the coronavirus. Its purpose is to provide a helpline for all who need to speak to someone in these uncertain times, when loved ones may be ill in hospital or have died. Find out more: www.nationalbereavementpartnership.org
Support for Vulnerable People. It is everyone’s job to look after vulnerable people. If you are concerned that a vulnerable person is at risk because they are not receiving care, please contact email@example.com or call 01296 383 204.
Please use the COVID 19 Page for more information
Welcome to Berryfields Medical Centre
At Berryfields Medical Centre on the Buckingham Park Development in Aylesbury, the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
We aim to provide you with the best possible care in a professional, safe and friendly manner, and to work with you to improve health.
Have Your Say
Patient Participation Group
Getting the Patients views and discussiing the way we deliver care with the Pateients who are registered at the Practice is very important to us. We currently have a virtual Patient Participation Group but feel we need to set up a fully functioning Group and are keen to identifiy anyone who would be willing to join and support us. The role is not arduous and the group will meet every quater. Please do join our patient participation group to get involved by clicking on the picture and completing the form.
Managing your Data
Your confidentiality is very important to us and we manage your data very carefully. In line with Government Direction we have temporarilly amended our privacy statement to consent to share data with organisations that are working to manage the Coronavirus epedemic. Click here for more details
Your Comments and Complaints
Your comments and complaints are importantant to us. We work very hard to deliver appproriate care effectively and efficiently. We are always learning and listening and welcome your comments. You can submit a comment on NHS Choices here or you can write to us using our online form. We will acknowledge your comments within 3 working days and will endeavour to respond within 10 working days and will let you know if we are not going to achieve this.